ai77 Terms and Conditions

These terms and conditions ("Terms") apply to the ai77 platform and all of its services. By using the website, you are considered to have agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

1 Definitions and Interpretation

The following words and phrases used in these Terms have the meanings given below:

• "Platform" means the ai77 website and all services associated with it.
• "User" or "You" means any person registered on the platform.
• "Account" means your personal registered account on ai77.
• "Services" means online casino games, sports betting, live casino, slots and other gaming facilities.
• "Bonus" means any promotional offer, cashback or reward provided by ai77.
• "Real Money" means actual funds (Bangladeshi Taka) deposited into a user's account.

2 Eligibility and Registration

2.1 Age Requirement

To participate on the ai77 platform, you must be at least 21 years of age. Any person under 21 is not permitted to use this platform. ai77 reserves the right to verify age at any time and may suspend an account where verification is insufficient.

2.2 One Account Policy

Each user may hold only one account. Operating multiple accounts is strictly prohibited. If multiple accounts are detected, all associated accounts and any funds held in them may be forfeited.

2.3 Accurate Information

All information provided at the time of registration must be complete, accurate and truthful. Providing false information may result in account closure and cancellation of any associated balance.

2.4 Account Security

Keeping your login details and password confidential is entirely your responsibility. Allowing third parties to use your account is prohibited. If any unauthorised access to your account occurs, notify ai77 support immediately.

3 Deposits and Withdrawals

3.1 Minimum Deposit and Withdrawal

The minimum deposit amount on the ai77 platform is ৳500 (five hundred taka). Likewise, the minimum withdrawal amount is also ৳500. No deposit or withdrawal below this amount will be processed.

3.2 Payment Methods

ai77 currently supports the following payment methods: bKash, Nagad, Rocket and Upay. Fast and secure transactions are ensured through these methods.

3.3 Withdrawal Timeframe

Successfully verified withdrawal requests are generally processed within 15 minutes to 2 hours. In special circumstances it may take longer. KYC verification must be completed before withdrawing.

3.4 Transaction Cancellation

ai77 reserves the right to suspend or cancel any transaction pending investigation if there is suspicion of fraudulent activity, money laundering or a breach of these Terms.

4 Bonuses and Promotions

4.1 Welcome Bonus

New users will receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. Claiming this bonus means you are accepting all bonus-related terms.

4.2 Wagering Requirement

A 20x wagering requirement applies to the welcome bonus. This means withdrawal from the bonus will only be possible after wagering 20 times the combined total of the deposit and bonus amount.

For example: if you deposit ৳1,000 and receive a ৳1,500 bonus, you will need to wager a total of ৳2,500 × 20 = ৳50,000 before you can withdraw.

4.3 VIP Cashback

Weekly cashback is provided across ai77's four VIP tiers:

• Bronze — up to 0.4% weekly cashback.
• Silver — up to 0.8% weekly cashback.
• Gold — up to 1.1% weekly cashback.
• Platinum — up to 1.5% weekly cashback.

VIP tier changes depend on a user's regular participation and activity on the platform.

4.4 General Bonus Terms

• Each bonus has its own expiry period and any unused bonus will be cancelled once it expires.
• Multiple bonuses may not be used at the same time unless specifically permitted.
• If evidence of bonus abuse or strategic misuse is found, ai77 may cancel the bonus and any associated winnings.
• ai77 reserves the right to modify or cancel any bonus offer at any time.

5 Gaming Rules

5.1 Fair Play Policy

The ai77 platform is committed to ensuring fair and transparent gaming. All games use a technically certified Random Number Generator (RNG), which ensures that every outcome is entirely random and unbiased.

5.2 Prohibited Conduct

The following activities are strictly prohibited and may result in permanent account closure:

• Using any software bots or automated systems.
• Collusion or group cheating.
• Intentionally exploiting any technical flaw in the platform.
• Using multiple accounts to take advantage of bonuses.
• Money laundering or conducting any illegal financial activity.

5.3 Technical Issues

ai77 reserves the right to declare void any gaming outcome resulting from a technical fault or disruption on the platform. In such circumstances, deposited funds will be returned.

6 Identity Verification (KYC)

ai77 conducts a KYC (Know Your Customer) process to ensure a safe and responsible gaming environment. The following documents may be requested at any time:

• Scanned copy of National ID (NID) or passport.
• Utility bill or bank statement as proof of current address.
• Proof of ownership of the payment method used.

Withdrawal processing may be on hold until KYC verification is complete. All information provided will be kept secure in accordance with ai77's privacy policy.

7 Account Suspension and Closure

7.1 Closure by the User

You may request account closure at any time by contacting support. Please withdraw any remaining balance before closure. If an account is closed while an active bonus wagering requirement is in progress, the associated bonus will be cancelled.

7.2 Suspension by ai77

ai77 may suspend or permanently close an account for the following reasons:

• Breach of any clause of these Terms.
• Providing false information or evidence of fraud.
• Evidence of using bots or automated systems.
• For the purpose of an investigation.

If found innocent following an investigation, the account will be restored and the balance returned.

8 Privacy and Data Protection

ai77 is highly attentive to protecting users' personal information. All data is collected, stored and processed in accordance with our privacy policy. The platform uses SSL encryption technology, which keeps your information and financial transactions fully secure.

For information on sharing data with third parties, see our privacy policy. We never sell your personal information.

9 Limitation of Liability

ai77 accepts no liability for the following:

• Gameplay being interrupted due to internet connection issues.
• Delays or errors on the part of a third-party payment provider.
• A user's login details falling into another person's hands.
• Loss resulting from a user providing incorrect information.

However, ai77 will take appropriate action in the case of its own technical faults and will provide suitable compensation to affected users.

10 Intellectual Property

All content published on the ai77 website — logos, designs, text, graphics, software code — is intellectual property owned by ai77. Reproducing, distributing or using this content for commercial purposes without written permission is prohibited.

11 Dispute Resolution

For any dispute or complaint, please contact our customer service team first. We provide 24/7 live chat support in Bengali and will endeavour to resolve the matter as quickly as possible.

If a matter cannot be resolved through customer service, there is the option to settle it through mediation. ai77 is committed to resolving disputes in a fair and transparent manner at all times.

12 Responsible Gaming

ai77 believes in responsible gaming. Enjoy gaming as a form of entertainment, not as a solution to financial problems. We offer several features to help you keep your gaming in check:

• Option to set deposit limits.
• Self-exclusion for a set period of time.
• Option to take a temporary break from gaming.

For more details, visit our responsible gaming page.

13 Changes to Terms

ai77 reserves the right to change, amend or update these Terms at any time. Users will be notified via their account in the case of significant changes. Continued use of the platform after any changes will be taken to mean you have accepted the new Terms.

The date of the most recent update will always be noted on this page. It is recommended that you visit this page regularly.

14 Contact

If you have any questions or comments regarding these Terms, please get in touch with us:

• Live Chat: 24/7 live chat support in Bengali is available on the website.
• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week (BST timezone)