21+ For adults only

ai77's commitment to responsible gaming

Let entertainment be safe and controlled — ai77 is always by your side with deposit limits, self-exclusion, and support to keep you protected.

Why is responsible gaming important?

Online casinos and betting have become a popular form of entertainment. But entertainment is only complete when it is enjoyed in a controlled and mindful way. ai77 believes that responsible gaming is not just a rule — it is a way of life. We want every one of our users to enjoy games safely, healthily, and with joy.

Responsible gaming means setting limits on time and money, keeping your commitments to family and work, and seeking help the moment you feel gaming is getting out of control. The ai77 platform has all the tools you need to stay on the right track.

Remember, online betting and casino games are only for those aged 21 and above. At ai77, we follow a strict age verification process to prevent access by minors.

Our protection features

Deposit limit setting

You can set your own daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately and can be reduced, but increasing it requires waiting through a defined review period.

Time-out feature

If you are feeling tired or stressed, you can take a time-out ranging from 24 hours to 30 days. During this time your account will be temporarily closed and no transactions or betting will be possible.

Self-Exclusion

If you feel you need a long break from gaming, you can choose self-exclusion from 6 months up to permanently. During this time ai77 will not send you any promotional messages.

Gaming history review

Review your betting and gaming history at any time. Knowing how much time and money you are spending helps you make informed decisions.

Account lock

An immediate account lock option is available. Contact the support team via live chat and your account will be secured as quickly as possible.

Awareness and education

We regularly provide awareness information on responsible gaming. Detailed information on how to recognise problem gambling and find solutions is always available.

Practical methods for setting limits

01

Deposit limit

Easily set a maximum daily, weekly, or monthly deposit amount from Account Settings. Reducing a limit is immediate, but increasing it takes effect after a 7-day review.

02

Loss limit

Decide in advance the maximum amount you are willing to lose within a set time period. Once the limit is reached, you will automatically be logged out of the session.

03

Session time limit

Set how long you want to play in one sitting. When the time is up, a warning message will appear and the session will end so you can take a break.

04

Reality reminder

A pop-up message will appear at set intervals to remind you how long you have been playing and how much you have spent.

Warning signs of a problem

Gaming becomes a problem when it starts to affect other areas of life. If you notice the signs below, seek help immediately.

The most important thing is to be honest with yourself. If you ever feel that gaming is getting out of control, ai77's support team is by your side 24/7.

You are continuously betting more than your budget and trying to chase your losses.

You are hiding your gaming from family or friends, or lying about it.

You are neglecting work, studies, or family and spending most of your time on games.

You have tried to stop gaming but have failed repeatedly.

You are taking on debt or breaking into savings to fund your gambling.

You feel restless, angry, or anxious when you cannot play.

Assess yourself

Think about the questions below. If your answer to three or more is "yes", consider seeking support.

Have you ever bet beyond your set budget?

When you lose, do you immediately want to bet again to recover the loss?

Are you unable to focus on work or studies because you are thinking about gaming?

Have your loved ones expressed concern about your gaming?

Do you play more during particular emotional states such as stress or sadness?

Have you tried to hide how much money you are spending?

Protection for minors

The minimum age to register at ai77 is 21 years. We follow a strict age verification process and carry out additional verification in any suspicious case.

If there are children or teenagers in your home who use your devices, log out after every session and keep your password secure. Use parental control software on your device if needed.

If you believe a minor has accessed ai77, notify our support team immediately.

Advice for parents

Keep children safe

  • Always log out at the end of a session
  • Keep your password away from children
  • Use parental controls on your device
  • If you have any suspicion, notify the support team right away

Ways to get support

If you feel gaming is becoming a problem, do not be alone. ai77's support team and specialists are always ready to help.

24/7 live chat

Talk to our support team in Bengali at any time through the live chat button on the website. Any responsible gaming request — setting limits, time-out, or self-exclusion — is processed immediately.

Email support

For detailed responsible gaming requests or advice, write to us at [email protected]. We aim to respond as quickly as possible.

Account protection request

If you want your account closed immediately, contact us via live chat and type "urgent account closure". We will secure your account within 24 hours.

Privacy assurance

All responsible gaming requests are handled with complete confidentiality. Your information is protected.

ai77's core principles

Fair Play

All games at ai77 are powered by certified Random Number Generators (RNG). Results are completely fair and there is no possibility of manipulation.

Data protection

Your personal information and financial transactions are kept completely secure using SSL encryption and advanced security technology.

Secure transactions

Secure transactions via bKash, Nagad, Rocket, and Upay. Minimum deposit and withdrawal is just ৳500. Withdrawal time is 15 minutes to 2 hours.

Questions about responsible gaming

Log in to your account and go to "Account Settings" or the "Responsible Gaming" section. From there you can set a daily, weekly, or monthly maximum deposit limit. Reducing a limit takes effect immediately, but a request to increase a limit takes effect after a 7-day review period.

Self-Exclusion means closing your ai77 account for a set period of time or permanently. During this time, login, deposits, and betting will be completely suspended and no promotional messages will be sent. To request self-exclusion, contact us via live chat or at [email protected].

The minimum age to register and play at ai77 is 21 years (21+). We verify identity documents to confirm age. Any attempt by a minor to open an account is cancelled and the authorities are notified if necessary.

Yes, your account balance will remain completely safe during a time-out or self-exclusion period. Once the time-out ends or your account is reactivated, you will have full access to your balance.

No, when managed properly, online betting and casino games are an enjoyable form of entertainment. Problems only arise when they begin to have a negative impact on your financial or personal life. Online betting stays safe when you follow limits, set a budget, and play for fun.

ai77's 24/7 live chat support is always available — speak in Bengali and ask for urgent assistance. You can also write to us at [email protected]. If you need your account closed immediately, type "urgent account closure" in live chat.

Enjoy the best games at ai77 safely

Play responsibly, follow your limits, and have an enjoyable experience. Cricket betting, slots, or live casino — ai77 has it all for you.

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